Troubleshooting

There are a number of self-help information resources and tools to help you troubleshoot problems. When you have any problem when using the product, you can perform the following tasks:I

• Refer to the release information for your product for known issues, workarounds, and troubleshooting information.
• Check if a download or fix is available to resolve your problem.
• Search the available knowledge bases to see if the resolution to your problem is already documented.
• If you still need help, contact HCL Software Support and report your problem.