Problem Determination

If the client logon fails and displays the messages )USR.ID( NOT IN CP DIRECTORY, INVALID USERID, )USR.ID(, PASSWORD NOT AUTHORIZED or any similar messages, check the Telnet 3270 server log for details.

Possible reasons for failures are:
  • The application ID defined in the macro is not valid.
  • The Telnet 3270 server could not connect to DCAS. The host might be down.
  • The client certificate is not defined in RACF® or it is not valid.
  • The passticket has expired and could not be used to log on.
  • The Telnet 3270 server completed scanning of data stream without replacing the user ID or password.
  • The Telnet 3270 server or the host does not support Certificate Express Logon.
Parent topic: Certificate Express Logon